The following codes are for Commercial Accounts Only,and are guidelines to how we start the collection on a Past Due Bill or a NSF Check. When placing a claim you can choose how we start the collection process.
Our collectors start by stating, we are trying to clear up some outstanding invoices for xyz company Your name was on the list and a review shows your account past due.When do you expect to get this account current,and can we help?
Code 1 Soft Approach
Phone calls & Demand letters
to the debtor. Make debtor aware there's a collection problem and
that a third party is now involved. A slap on the wrist
and a "Let's get this paid up right away." In
a lot of cases this approach is all that is needed to
get this matter resolved.
Code 2 Strong Approach
calls and strong demand letters. Serious action will be taken if
the debt is not retired right away. There will be a sense
of urgency in getting this account promptly paid.
Code 3 Action Approach
calls and special correspondence will be sent.
We will let the debtor know we have legal representation in the debtors area
and are prepared to forward to the attorney if they refuse to respond.
Code 4 Attorney Approach
Have a collection Attorney in the debtors' locale call and make demands to assist in debt
recovery and attempt to collect prior to litigation.
Code 5 Litigation
all of the above efforts fail to collect your account
, we will consult with you to see if it would be feasible
to sue the debtor. If suit seems
appropriate, our attorney will submit suit requirements for your approval.
Collection Agency Services
| Rate Program
| Collection Code
| Demand Letters
| Client Access
| Place A Claim
| Contact AMS